Shannon joined PDI in 2011 and currently is responsible for Worldwide Software Sales and Client Support, along with PHP Testing. In addition to PDI’s international business, Shannon executes flawless Webinar Trainings facilitated by the Founders and PDI’s Training Workshops. She has extensive experience in Sales and Marketing, which includes Consumer Behavior, Strategic Communications and Marketing Strategy with a strong background in superior client satisfaction. Shannon holds a Bachelors of Arts Degree in Communications and Marketing from Cleveland State University.